- Established2018
- Games800+ titles
- Providers30+ including Pragmatic Play, Betsoft
- Withdrawal methodsBitcoin, Ethereum, bank transfer, cards
Information we collect and receive
The information handled by a casino website can vary depending on how you use the services, which products you access and the checks that apply to your account. We may receive information directly from you when you register, contact support, complete account forms, make a deposit, request a withdrawal, participate in a promotion or otherwise use the website. Some information may also be created automatically when you access the site.
Types of information
- Account details, such as your name, date of birth, contact details, login information, preferences and responsible gambling settings.
- Verification information and documents, which may be needed to confirm identity, age, location, account ownership or the source of funds where appropriate.
- Payment and transaction records, including deposits, withdrawals, account balances, gaming activity, payment method details and related transaction references. Complete payment card details may be handled by a payment provider rather than stored directly by the website.
- Device and technical information, such as an internet protocol address, browser type, operating system, device identifiers, language, time zone, connection information and general location information.
- Cookie and usage information, including pages visited, links selected, session activity, access times, error reports and information about how the website is used.
- Communications and support records, including messages, requests, feedback, complaints and information needed to respond to you.
Please provide information that is accurate and up to date. If you provide information about another person, you should have permission to do so and should ensure that they understand how their information may be used. We do not generally ask for information that is unrelated to operating the account, but additional information may be required where a particular request, transaction or security review makes it reasonably necessary.
How we use information
Information is used for legitimate operational, security, legal and service purposes. The exact use depends on the information available and the activity involved. We seek to use information fairly and only for purposes connected with the website, the account relationship or requirements that apply to online gambling services.
- To create, maintain and administer your player account, including managing logins, preferences, balances and account settings.
- To provide casino services, record gaming activity and process deposits, withdrawals and other account transactions.
- To verify identity, age, location and account ownership, and to carry out appropriate customer due diligence.
- To identify, investigate and prevent fraud, money laundering, account misuse, collusion, unsafe activity and other security risks.
- To provide customer support, investigate questions or complaints, and keep a record of communications so that issues can be handled consistently.
- To meet applicable legal, regulatory, tax, accounting, security and responsible gambling obligations without naming or relying on any particular authority in this policy.
- To monitor, test, maintain and improve the website, its features, performance, accessibility and security.
- To understand general usage patterns, produce internal reports and assess the effectiveness of communications and website content.
- To send service messages about your account, transactions, security, changes to the website or other information needed to administer the services.
- To send marketing communications where this is permitted and where the relevant consent or other lawful basis is available.
Some information is necessary for the website to provide an account or process a requested transaction. If you do not provide information that is reasonably required for verification, security or account administration, we may be unable to open an account, complete a transaction, provide a service or respond fully to a request. This does not mean that every request for information is compulsory; we will generally explain when information is needed and why.
Sharing information
Information may be shared with service providers and professional partners that help operate the website. These may include payment and transaction providers, identity and verification services, fraud prevention providers, technology and hosting providers, customer support tools, security services, analytics providers and communication platforms. Such parties should receive information only where it is relevant to the service they provide or the purpose for which the information is handled.
Information may also be disclosed where reasonably necessary to protect players, the website or other people; investigate suspected misuse; enforce account terms; respond to a valid legal request; or meet an obligation that applies to the services. We do not use this policy to identify particular third-party organisations, because providers and arrangements may change over time.
Your privacy rights and contact process
Depending on your circumstances and the requirements that apply, you may have rights relating to the personal information held about you. We will consider requests carefully and may need to confirm your identity before releasing or changing information. This helps protect accounts and prevents information from being disclosed to the wrong person.
Requests you can make
- Access: ask for information about the personal data we hold about you and, where appropriate, a copy of that information.
- Correction: ask us to correct information that is inaccurate, incomplete or out of date.
- Deletion: ask us to delete your personal information where there is no continuing need or lawful reason to keep it.
- Marketing consent: withdraw consent to marketing communications and ask for your marketing preferences to be updated.
- Explanation: ask general questions about how information is collected, used, shared or protected.
To exercise your data rights, or to ask a privacy question, contact support@allspinswincasino.click. Please describe the request clearly, include enough information for us to understand which account or records are involved, and use the email address associated with your account where possible. We may request reasonable verification before dealing with an access, correction or deletion request. We may also ask for clarification if a request is broad or unclear.
Deletion is not always immediate or absolute. Some account, transaction, verification, security or communication records must be kept for a period required by law, even after an account is closed. We may also retain limited information where it is needed to prevent fraud, resolve disputes, establish or defend legal claims, protect the security of the website or keep a record of a privacy request. When information no longer needs to be retained, it may be deleted, anonymised or securely disposed of in accordance with our procedures.
Updates and further information
This Privacy Policy may be updated when the website, services, technologies or information-handling practices change. The latest version published on the website will apply from the date shown with that version, where a date is provided. We encourage players to review this page from time to time. If you continue using the website after an update, your information will be handled in line with the updated policy, subject to any rights that apply to you.
If you have concerns about the way your information has been handled, please contact support@allspinswincasino.click first so that the matter can be reviewed and addressed. We aim to respond to privacy requests within a reasonable timeframe, although the time required may depend on the complexity of the request, the need to verify identity and any records that must be checked or retained.
